We are here to ease your mind

FAQ

Rent a Camper & RV

What things do I have to pay special attention to while winter camping?

During the winter months there are certain things you have to pay extra attention to due to the lower temperatures. These are mainly concerning gas storage, use of water in the camper and insulation. When you pick up your camper you will get a detailed briefing on these issues, but you can also read up on certain points in the FAQs.

Can I heat my camper?

Of course you can heat your camper. All of our campers have a parking heater, so it is always nice and warm in your camper. In our VW models this is a diesel heater, the Campervan models as well as the Knaus are equipped with a gas heater.

What do I have to pay attention to when heating?

For a comfortable camping experience the right temperature inside the camper is crucial. If the water system is used and therefore there is water in the tank and in the pipes, the camper must be heated continuously to at least 8 degrees, otherwise the water system will be seriously damaged. Of course it is not always necessary to heat at the highest level, but depending on the needs and situation. We recommend the following temperature settings: 18-22 degrees when staying in the camper, 16-18 degrees at night, 8-9 degrees when leaving the camper. When leaving the VW Bulli model, the pop-up roof should also be closed so that not too much heat gets lost (also with Calicap). We also recommend regular airing to ensure a pleasant room climate.

How long are the gas cylinders sufficient for?

How long your gas supply will last naturally depends on the type of use and duration.

In the VW models, you use the gas exclusively for cooking (equipment: 1x approx. 3 kg gas bottle), which normally lasts for 6 months. If the gas supply runs out within your rental period, you can change the gas bottles in any hardware store. Please keep the invoice for this, we will of course refund the amount at the end of your rental period.

In our campervan models and the motorhome you use the gas for cooking, heating and hot water. There are two gas bottles (each about 11 kg), one of them is always full and on board as a reserve. In summer the gas is normally sufficient for about 4 weeks, but this figure is highly variable in the winter months and depends on certain factors. With differentiated use of the heating (i.e. set the heating low at night and when leaving the camper) and an outside temperature around 0 degrees, an 11 kg gas bottle is sufficient for about 4-7 days.

What do I do if the gas bottle is suddenly empty?

In case of longer booking periods and intensive use of gas, it can happen that a gas bottle has to be replaced. To exchange the gas bottle you have for example the following possibilities: conventional DIY stores, various gas stations and dealers of the company Scharr.

Can I also use the water system in my camper in winter?

Yes, but there are a few important things to consider if the outside temperature is 6 degrees or less. During the winter months, due to the cold temperatures, the campers are handed over completely drained of water so that no water can freeze in the system and thus damage the entire water system. So if water is used during the rental period the camper must be heated continuously (at least 8 degrees) to prevent damage.

We recommend the following differentiated use of the heating in the Knaus and the campervan models: 18-22 degrees when staying in the camper, 16-18 degrees at night, 8-9 degrees when leaving the camper.

The VW Bulli models should be heated at least to level 3. In addition, the waste water tank drain cock must be left open all the time. A detailed explanation and briefing will take place on site when picking up the vehicle.

What do I have to consider when using the water system in my camper in winter?

The water should never freeze, therefore it is absolutely necessary to heat the camper starting from an outside temperature of 6 degrees or lower as soon as there is water in the system. We recommend a differentiated heating (always at least 8 degrees inside the camper). In addition, the waste water tap must always be left open and the grey water must be collected in an additional tank (for a grey water disposal in accordance with regulations). Furthermore the water system must be completely emptied when returning the camper. A detailed explanation and instruction will be given to you when you pick up the camper on site, so that any questions can be clarified.

How do I empty my water tank and water system correctly and what do I have to pay attention to?

There are also a few important aspects to consider before returning or not using the water: Fresh water tank, waste water tank and pipes must be completely emptied. When emptying, never let the water run out via the pipes, but always via the direct opening for emptying the water tank (Campervan models: rotating wheel on the water tank in the trunk; VW Bulli models: red lever above the gas cylinder in the trunk; Knaus motorhome: black lever in the service module on the driver's side). For a complete emptying the water pumps can be switched off first and then the water residues can be emptied by opening the tap and activating the toilet flush (do not forget to turn off the tap!). The exact places for all important pivots will be shown to you again during the briefing, so that at the end of the day there are no questions left unanswered.

Where can I fill up my water tank?

During the winter months, due to the cold temperatures, campers are handed over completely empty. In general it is possible to fill the water tank privately or on campgrounds, but if this is not possible, other places offer possibilities to fill the tank: Campsite App park4night, App Truck Parking Europe or similar to find freeway service stations with water access. Please note that in all our camper models only clean drinking water may be filled into the water tank.

Do I have to insulate my camper additionally?

The windows of the campers represent certain cold bridges, which are less well insulated than the rest of the vehicle, above which heat can always escape to the outside. Of course you can counteract the cold effect by heating. In order to reduce the amount of heating we recommend insulating the strongest cold bridges of each model. In the VW Bullis, the windshields can be insulated with external insulation mats and the roof tent with the Calicap. For the Campervan models we also offer an external insulation for the front windows and an internal insulation for the rear doors. You can easily add these to your booking as additional service and simply install them during your trip.

Can I book and cancel flexibly in the current period?

In order to give you maximum flexibility in your booking and travel, we have adapted our cancellation conditions to the current conditions. All trips that have been booked or will be booked till 30.09.2021 can be flexibly rebooked:

  1. If you cancel up to 30 days before the start of your trip: 70% of your booking costs will be fully refunded and 30% of your booking costs (= amount of the deposit) will be converted into a voucher that can be used for your next booking and travel until 31.12.2021.
  2. If you cancel your booking up to 48 hours before the start of your trip, you can flexibly rebook your current booking for a booking and trip until 31.12.2021 and without additional costs. Here's how it works: Your originally paid travel price is converted into a voucher that you can use for a direct rebooking if you already know your alternative travel period. Otherwise, you can redeem your voucher at a later date for your trip until 31.12.2021.

These special regulations are a supplement to our T&Cs for a booking and travel until 30.09.2021.

If you have any questions or if you wish to change your booking, please contact our customer service at info@freeway-camper.com or +49 89 889 970 86.

How safe are the campers and RVs at FreewayCamper and how does the handover work?

To protect you as much as possible in the current situation we have taken the following precautions:

  • Of course, all distance and hygiene rules are observed when handing over and taking back your camper. In addition, there is disinfectant for the hands at the station.
  • Deep cleaning and additional disinfection of all vehiclesAll campers are thoroughly cleaned and additionally disinfected before handover.
  • Before handing over your camper, we will send you links to detailed explanatory videos on how to handle your camper. You can already watch these so that the handover and briefing can be kept as short as possible. Of course, we are still here to answer your questions! Contactless vehicle handover and vehicle introduction via video telephony is alsopossible on request.

Why can I currently rent a camper or RV?

Nothing stands in the way of a camping holiday despite Corona

Depending on the current situation, you may have to expect some restrictions, but as long as there is no explicit travel ban, you can rent a camper and enjoy your time away. Of course, you must observe the distance and hygiene measures and inform yourself about the current rules in your place of residence and your destination before your trip.

But the special thing about a camping trip is that you are flexible, safe "within your own four walls", self-sufficient and can enjoy nature to the full! Camping therefore offers you all the important prerequisites to give you a piece of freedom (back)! Here you can find more information about your camping experience in 2021: Travel 2021 despite Corona

Short & long term rentals - everything is possible!

At FreewayCamper you can book your time away for as little as 3 nights. We also have attractive offers for long-term rentals: For those who want to secure their camping experience permanently, are looking for a rental car that they would also like to use on weekends for a special feeling of freedom, for those who would like to move their home office into nature or simply want to test different campers over a longer period of time.

You can find a detailed overview of our attractive offers here: Long-term rental

What is the minimal age to book a camper?

Young drivers under the age of 23 years can book and drive our campers. It is mandatory that you own your class 3 or class B driving license at least for one year. For young drivers special conditions for deposit and insurance apply.

How many drivers are included in the price?

The number of additional drivers is unlimited. They must be registered in full and in person upon hand-over of the camper at the latest. Each driver has to identify him/herself in person with an official ID-Card or Passport and their driver's license in person.

What is the minimal rental period?

The minimal rental period is independent of the model three nights at any season. We also offer attractive offers for long-term rentals.

Is there a mileage limit?

With FreewayCamper you can drive as far as you want - all kilometers are included.

Which insurance provides Freeway Camper?

In whole Europe you are backed by our comprehensive insurance with a deductible of 1.500 €. Furthermore, the europe-wide 24/7 roadside assistance is included, so you can jump start your adventure without any worries. We also offer additional insurance packages through our partner Europ Assistance:

  • Reduction of the deductible to 500 € | 9 €/day
  • Reduction of the deductible to 250 € | 11 €/day
  • All-round carefree package (deductible 250 €, interior insurance, travel cancellation) | 14 €/day

These insurance packages can be taken directly when booking the camper through FreewayCamper. Of course you can book the insurance packages also by yourself after completion of the camper booking and before starting your trip here.

All detailed infromation on the respective insurance packages and the general insurance conditions can be viewed here.

Special features for young drivers: you are under 23 years of age and have had your driving licence for at least one year with an unrestricted driving licence? Then you are welcome to rent one of our campers with the addition of full insurance cover (All-round carefree package: deductible 250 €, interior insurance, travel cancellation).

Are dogs allowed on board?

Yes, some of our campers are specially reserved for a trip with your pet. Please let us know at your booking if you want to take your dog. We expect that the campers will be returned at the end of the trip properly cleaned. Otherwiese an extra cleaning fee applies according to our expenses. For taking your dog, we charge a one-time service fee of 99€.

Is it worth camping with kids?

Absolutely! For children and families traveling and living in our camper is a wonderful and exciting adventure. You are flexible and (almost) always enjoy the nature an the fresh air, you have all your important things always around you and discovering the world just becomes so easy! In most models, you have extensive space to store clothes, toys and other important things for life and travel. Also for your cuddling, playing and reading time indoors you will always find the right spot in our campers. With our extras for families such as the additional kitchen equipment,high chairs or child seats you can free your mind and just start your vacation right away. Enjoy your common freedom in the nature and your intense time as a family. That are the best memories for both - the small and big ones :-).

For special parential leave packages just get in touch with us.

To a place where I can my Camper hire or pick up and return?

Currently you can pick-up and return your camper in Munich and Stuttgart and starting from the end of April 2021 also in Hanover and Berlin. We offer you a collection and delivery service in Munich, Stuttgart and Hanover and in the surrounding areas of those cities for a small fee. Pick-up and return of the camper at the airport of Munich, Stuttgart, Hanover and Berlin can be also agreed for a fixed fee.

The addresses of our pick up/return station are:

  • Munich: Tegernseer Landstraße 268, 81549 Munich
  • Stuttgart: Am Wammesknopf 6, 70439 Stuttgart
  • Hanover (from 04/2021): Behnstraße 4, 30519 Hanover
  • Berlin (from 04/2021): Erna-Samuel-Straße 18, 10551 Berlin

Can I return my camper at a different location?

We currently do not offer one-way rentals.

Are there long-term discounts?

We have worked out a long-term rental concept for you, which currently includes the choice between 1 or 3 months duration and the choice of basic or premium long-term rental. We have considered the categories everyday life & adventure, family and business. You can find all further information here.

Which countries can I travel with my camper?

You can travel with your camper within the geographical borders of Europe and non-European areas which belong to the European Union (EU). The contract area in which the camper may be used, includes the territory of the European Union, Great Britain, Switzerland, Liechtenstein, Norway, Andorra, Albania, Macedonia, Bosnia and Herzegovina, Serbia (without Kosovo), Montenegro. Outside these borders the driving insurance (particularly the comprehensive cover) offers no coverage. Please contact us in advance if you would like to travel to other countries and territories than just described. In some cases it is possible to extend the insurance coverage according to our written consent.

Which models can I rent at FreewayCamper?

We offer different campers for your journey - from the small stylish MINI with roof tent to the fully equipped appaartment on wheels! You can find the latest overview of our models here.

What does a camper cost?

Our prices are differing depending on the model, season and availability. Just check your favorite model and your desired time period and you will get immediately on offer.

With a bit of luck you will even find our starting price of 29€/night

What kind of equipment has my camper?

The equipment may vary by model. Our basic equipment includes a basic kitchen package, a protective cover and fitted sheet, levelers, cable drum and our safety package (first aid kit, fire extinguisher, gas detectors (excl. MINI), smoke alarms (excl. MINI)). The particular model features and all other bookable extras can be found on the individual camper-detail pages.

Which Camping equipment can I book as an extra?

We offer a variety of other extra services and equipment for your journey: from a mobile MINI kitchen, a premium kitchen package, high chairs, child seats for all ages to a mobile camping toilet. A detailed overview of these and many other extras can be found here.

How many sleeps does my camper have?

The number of sleeps depends on the model: the MINI offers you two, the other models up to 5 sleeps. For more details just check out our camper-detail pages.

How many seats does my camper have?

All our camper models provide seats for 4 people, our Pössl Campster even 5. For more details just check out our camper-detail pages.

Do all campers have a bike rack and how much does it cost?

You can book a bike rack for 5€/day. Please indicate in the booking process if you need a bike rack. Our bike racks offer 3-4 bike spaces.

What are the maximum costs of a bike rack?

The maximum price is 99€ per rental.

How can use child seats in my camper?

You can use any child seat in our campers and secure it with 3-point-belt.

Is there a trailer hitch?

Yes, most models have a trailer hitch as standard equipment. If you need a trailer hitch, let us know about it during your booking process.

When will include a long-term rental?

We have worked out a long-term rental concept for you, which currently includes the choice between 1 or 3 months duration and the choice of basic or premium long-term rental. We have considered the categories everyday life & adventure, family and business. You can find all further information here.

When do I have to pay for my booking?

For bookings of 60 days or more before the start of your travel, a deposit of 30% of the rent is due in the moment of booking. The outstanding balance has to be paid not later than 45 days before the start of the rental period. If the period between booking and start of renting is less than 60 days, you pay the full rental price in the moment of your booking.

How can I pay for my booking?

FreewayCamper offers you following payment methods: PayPal, credit card payment (VISA / MasterCard), Amex and SEPA Direct Debit (via PayPal Plus).

How can I change or cancel a reservation?

You can change and cancel your reservation by contacting our customer service via phone (+49 (0)89 889 970 86) or email (info@freeway-camper.com).

Can I change the booking period prior to departure?

In general, it is possible to change your travel period, as far as your camper or a similar model is available in the requested period. For changes made less than 30 days before departure a fee which doesn't exceed the cancellation fee applies. An extension of the reservation is free of charge. In case of modification or extension of the journey, the current daily rates will be applied. Contact our customer service for a specific offer.

What is the cancellation policy of FreewayCamper?

Cancellations performed at least 60 days prior to the pick-up date will be charged with 10% of the total rental price. If a cancellation is performed 30-59 days prior ti the pick-up date, a fee 40% of the total rental price eill be applies. For cancellations 15-29 days prior to departure date, the cancellation fee is 70% of total rental price. For a cancellation within 14 days before the start of your booking, a cancellation fee of 90% of the total rental applies. If the camper is not picked-up at the agreed time without any notice of the tenant, the rental price will be fully retained.

Can I cancel already booked equipment?

It is not possible to cancel already booked equipment.

How much is the deposit-payment?

The deposit is 1.500€ for all campers. For young drivers under 23 years the deposit is 2.500€.

When is the deposit due and how can it be transfered?

You can pay the deposit on the pick-up date via credit card (the amount will be only blocked, not charged) or the transfer the deposit no later than 7 days before to the following account:

FWC - FreewayCamper GmbH

IBAN: DE85 7004 0048 0793 7857 00

BIC: COBADEFFXXX

Usage: your booking number and booking period

What happens to my deposit?

Your deposit amount will be unblocked on your credit card immediately or transfered back to your accout within 14 days if you returned the camper according to our T&Cs.

When and where can I pick my camper?

Munich: The pick-up and return takes place at our rental station at Tegernseer Landstr. 268, 81549 Munich. We also offer a pick-up and drop-off service for the camper in Munich (79€/route) and in the district of Munich (by arrangement). Pick-up and drop-off of the camper at Munich Airport is also possible by arrangement (129€/route).

Stuttgart: The pick-up and return takes place at our rental station Am Wammesknopf 6, 70439 Stuttgart. We also offer a drop-off and pick-up service for the camper in Stuttgart and Ludwigsburg (79€/route) as well as in the surrounding area (by arrangement). Pick-up and drop-off of the camper at Stuttgart Airport is also possible by arrangement (99€/route).

Hanover (end of April 2021): The pick-up and return takes place at our rental station Behnstraße 4, 30519 Hanover. We also offer a drop-off and pick-up service for the camper in Hanover (79€/route) as well as in the surrounding area (by arrangement). Pick-up and drop-off of the camper at Hanover Airport is also possible by arrangement (99€/route).

Berlin (end of April 2021): The pick-up and return takes place at our rental station Erna-Samuel-Straße 18, 10551 Berlin. We also offer a drop-off and pick-up service for the camper in Berlin (79€/route) as well as in the surrounding area (by arrangement). Pick-up and drop-off of the camper at Berlin Airport is also possible by arrangement (99€/route).

Pick-up time: The campers are generally ready for pick-up from 15:00. Earlier collection is possible by arrangement for an additional fee and subject to camper availability.

What documents do I need to pick my camper?

For pick-up driver's licences and ID-Cards of all drivers have to be presented in person

What are the opening times of the rental location and can I use my camper on Sundays or public holidays to pick up and deliver?

Our station (Munich, Stuttgart, Hanover and Berlin) is opened Mon-Sun 8am-8pm. Individual pick-up and drop-off times outside the opening hours can be agreed individulally upon availability for an addional charge.

Can I park my car at FreewayCamper?

This is not possible yet.

How is the pick-up of the camper organized?

You will pick-up a fully fueled and cleaned camper incl. one set of keys. You will receive a detailed instruction for all important functions and equipment of your camper. Of course, you can place all your open questions during the hand-over. There is a handover protocol where the current condition of the camper and the booked extras are registered. Please remember to show your identity documents (ID-Card or Passport) and driver's licenses of all registered drivers at the handover. Plan for the handover about 45-60 minutes. If you should have lots of questions, also more time :-)

For me as lessee - what should I focus on during the handover process?

On the camper detail page you can find the most important information about your camper. During the handover - let you explain the camper exactly and don't hesitate to ask if you need further clarification or information. It is important that you feel confident when dealing with your camper and its equipment. With that you can start relaxing wimmediately with the departure. Go through the handover protocol with us in detail . We are always there for you to ensure a fully comfortable feeling with your camper.

Who will pay the fuel?

With the handover your camper is fully fueled - make sure that with the return of the camper the tank is also full, otherwise we will fill it for you and charge you according to our T&C.

Who pays the tolls?

The respective toll fees on your journey must be paid by you as lessee. Note: Check before your travel the toll regulations of the respective countries you plan to visit. In some countries you have to pre-register for the usage of ferries, highways and toll roads.

Through which countries can I travel with my camper?

You can use your camper within the geographical borders of Europe and in non-European areas belonging to the European Union (EU). The territory in which the camper may be driven is the territory of the European Union, United Kingdom, Switzerland, Liechtenstein, Norway, Andorra, Albania, Macedonia, Bosnia and Herzegovina, Serbia (without Kosovo), Montenegro.Outside these limits, there is no insurance cover in motor vehicle insurance (in particular comprehensive cover). If you want to use the vehicle in other countries and areas, a prior written consent of FreewayCamper is required. In this case, FreewayCamper undertakes to provide an appropriately extended insurance cover with additional costs for the lessee.

I want to book a ferry - What is there to consider?

Book your ferry in advance. Please check the length of your camper on the camper detail page. As license plate, please enter "Rental Car" at. If you use the bike rack, you must also consider the addional length of 1m when booking the ferry.

Can I extend my trip after booking start spontaneously?

If your camper is available after your drop-off date you can extend your trip according to the respective daily rates. Please contact our customer service to check the availability.

What do I do in case of damage?

In case of a breakdown or malfunction of your camper, please contact the insurance for the roadside assistance service. In the case of an accident, you have to inform the local police. In addition, you need to report every breakdown, damage and any accident immediately to the FreewayCamper customer service. All important contact details of the insurance and customer service you will receive at the pick-up. Following an accident a standardized European Accident Report on site must be filled, signed by all parties involved in the accident and handed over to FreewayCamper - for details, please see our Terms and Conditions.

What do I do if something is damaged or broken in the interior of the camper?

Inform us immediately if something is broken or damaged in the interior of the camper, no matter if it was your fault or not. As far aspossible, we will help you directly with the solution of the issue or a recommendation of a corresponding workshop. In the same moment we take care of organizing spare parts so that the campers can be repaired quickly.

Who is liable for offenses during the rental?

For any fines (e.g. speeding or wrong parking) or criminal offenses, you are liable as a lessee of the camper with unlimited liability for the resulting costs and fees. In case of an data request we will provide the lessee's data to the respective authority.

Does FreewayCamper charge a fee for processing the offense?

Due to the significant efforts and expenses for processing the authorities request, we charge an administration fee of 50€ if there is an administrative offense. This is independent of the amount of the fine.

Are the cost of the fines already included in the administration fee or do I have to pay for it on top?

No, the fine must be paid regardless of the administration fee directly to the authority.

I did not commit the offense, the vehicle was never at the resoective scene. What shall I do?

Please file an appeal at the responsible authority. If your objection is upheld, we will cancel our administration fee.

Are there any special features of traffic tickets abroad?

Please inform yourself before traveling to other countries about specific local legal regulations . You as a lessee are responsible for complying with country-specific (traffic) regulations and the respective timely payment of fines for offenses, tolls and road pricing. These are not part of the contract and have to be paid by the lessee.

Until what time can I return my camper on the drop-off day?

You can return your camper till 11 am. For late returns, an additional fee will be charged according to the T&Cs.

Who takes care about the cleaning of the camper?

You will receive your camper at the handover freshly cleaned and wiped from the in- and outside. If you return it in the same condition, no additional costs are charged. If you don't have time for the interior cleaning, then you return it clean swept and we will take over the cleaning for a fee of 49€. If the camper is heavily soiled on the outside we charge an additional cleaning fee of 49€.

Please also empty the toilet and the waste water tank. The toilet cassette must be completely cleaned before handing over. For emptying these containers by us, we charge a fee of 99€ each.

What else should I know for the return?

For the drop-off your camper should be fully fueled, ready to use and returned at the agreed time (before 11 am) at the agreed location (usually at the previous pick-up station). Of course, we can take over fueling for you for a service fee of 30€ + the respective costs for the gas. The (additionally booked) extras are also cleaned on return to hand over to us.

Would you like to buy one of our campers?

Then contact our customer service directly at info@freeway-camper.com or on +49 (0)89 889 970 86. Of course you will receive detailed advice on your desired camper model.

What is a 100% carbon neutral travel?

We are campers and nature lovers. Therefore, we compensate for each kilometer and the associated CO2 emissions by a compensatory payment for an ecological project.

Are there diesel driving restrictions for your camper?

The most advanced engine technology (Euro 6d-temp) of our campers ensures a particularly low emissions . Therefore, all of our campers meet the highest emissions standards and therefore are eligible to enter into any European city.

How do I create an account?

For this click on "Register" in the upper right section of our homepage. By creating an account, you can book faster and access your current and past bookings.

How do I get a new password?

Click on "Forgot Password". In the following you will receive a new password onto your e-mail address. Click on the link in the e-mail and enter your new password for the account.

What are the advantages an account?

In your account, you can view and manage all your bookings. Also booking will be even easier. After the log-in you don't have to enter your personal information during the booking process.

Book a campsite

What is the new "Book Campsites Online" section on FreewayCamper about?

With the direct online booking option for campgrounds, we are responding to the wishes of our customers to be able to book not only high-quality camper vans but also campsites of the same type easily and directly online at FreewayCamper. At FreewayCamper there are no inquiry or reservation options.

How does the "Book campsites online" feature on FreewayCamper work?

As you are used to from FreewayCamper, booking is simple and as short as possible so that your next adventure is not hindered by a lengthy booking process. There are no forms to fill out or wait for campsite confirmation. The bookings are always binding for both parties, the campsite operator and the customer.

Step 1: Enter arrival & departure date, number of travelers (adults & children) and the desired location for your next adventure

First you click on "campsites" on the website above the search bar to get to the "Book campsites online" section. The search mask changes slightly and you can enter your desired arrival & departure date, the number of travelers (adults & children) and the desired location for your next adventure. Now click on "Search" and FreewayCamper will provide you with an overview of the matching results.

Alternatively, you can click on "Book Campsite" in the navigation bar at the top of the page and select one of the options offered.

Step 2 : Filter search results

Both ways lead you to the result page. There you will see all campsites that match your search criteria. FreewayCamper offers you more filter options to further specify your selection:

Under Location you can choose if you are looking for a campsite by the sea or in the mountains. Further criteria are for example lake, river, nature, near the city.

Under specials you can choose your preferences regarding the basic orientation of the campsite. Available here are criteria such as family-friendly, pet-friendly, sports-oriented, Digital Detox, wellness, luxury, open all year round and also nudism (naturism) is not neglected.

Under facilities you will find numerous filtering possibilities that the campsite should offer, such as a restaurant, a store, playground, facilities for the disabled and so on and so forth.

The activities filter allows you to narrow down the search results according to specific leisure activities that you are planning for your next adventure. The activities are not necessarily offered directly by the campsite, but there is the possibility to practice them in the surrounding area.

In addition, you can choose if it is important to you that your pet is wanted and that appropriate facilities are available.

The official stars indicate how many stars the campsite has been awarded. These official stars are awarded on the basis of certain criteria such as equipment and facilities. They do not reflect a customer rating.

If you want to use other customers' ratings as a criterion, you can do so under reviews.

There is also the possibility to limit the search to certain regions.

The type of accommodation can also be a useful criterion for your next adventure. Here you can choose between the classic pitches or tent sites as well as a luxury tent or bungalow.

Last but not least, you can also use the number of pitches to determine the size of the campsite for your next adventure.

Step 3: Select campsite

Now you can choose the perfect campsite for your next adventure from the filtered result list. It will match your filter criteria exactly and will meet your needs. If you click on this campsite, you will be taken to the detail page of this campsite. There you will find a gallery with some pictures. In this way you can get a concrete impression of the campsite.

In the features section you can find out everything you need to know about your favorite campsite. Under Features you can see what makes the campsite stand out from the rest. Under Facilities you can find an overview of all facilities on this campsite. Activities gives you an overview of the activities you can plan on site. In the description you can read the description of the campsite. The address helps you and a navigation system to find the fastest way to your next adventure. The cancellation conditions help you to get a certain planning security especially in times of Covid-19.

Below you will find the accommodations available for your search criteria on this campsite with the corresponding "from prices". This means that the actual price can be higher, since additional services like electricity are usually booked in addition. You can do this in the next step.

Step 4: Simply book the campsite directly

Click on book and you will get to the booking section. This can vary from campsite to campsite, as we work together with different partner companies that provide us with the booking route. In all cases, the booking route is as short and simple as possible. You can specify the number of travelers and book additional services. Then you pay for the booking conveniently by credit card and receive a booking confirmation by email. With this confirmation you will then report to the reception on the campsite on the day of arrival. Some campsites only use the credit card to secure the booking. You will pay for your adventure on the day of departure at the campsite.

How can I change or cancel a booking?

At the moment you can only change your booking directly with the campsite. FreewayCamper is only the agent of the service. The campsite is your contractual partner. All changes or cancellations can only be made with the campsite. We will be happy to forward your request to the campsite quickly and easily. You can always send us your request by email to info@freeway-camper.com. The campsite will contact you directly and work out a good solution together with you.

Why are no campsites displayed on the results page after applying the filters?

If no more campsites are shown in the results list, you should delete some filters or select them differently. Maybe there is also no suitable accommodation available for the date given. In that case please try another period.

Important: If a campsite has not entered a criterion, it will not be shown even if you have selected this criterion. This means that only those campsites will appear in the search results list that actually meet your criteria. We therefore urge campsites to keep their details as complete and up-to-date as possible. However, the responsibility for this lies entirely on the part of the campsite operators. FreewayCamper accepts no liability or guarantee for this information.

Where does the information for the campsites come from?

The information on the campsites (comparative price, location, facilities, etc.) is generally set and updated by the campsites themselves. We regularly try to inform the operators to keep their information up to date. In case of incorrect information, FreewayCamper reserves the right to correct the information or to delete the entire campsite from the database.

How can I rate campsites on FreewayCamper?

You can rate a campsite by going to the campsite detail page and scrolling down to the customer ratings. Give your review a descriptive title so that other campers can quickly see what your basic impression was. Give a brief description of the advantages and disadvantages of the campsite and finish your comment quickly and easily. Now you have made your valuable contribution to help the other campers get a good impression of the camp site. Your ratings are all included in the filters in the search. This way you help other campers with every single rating.

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